St Leonards Rest Home

 02392 463077
 02392 466249
 mail@stleonardsresthome.com

 

Quality Control

 

St Leonards Rest Home has an on going quality control programme to ensure that residents and staff are cared for in a safe, healthy and productive enviroment.

We use the following companies or organisations to help us maintain and improve the quality of life at St Leonards.

  1. Citation plc-They advise us on our Health and Safety Policy and Proceedures as well as managing our Personel Policy and Proceedures
  2. Working Feedback -they supply us with feedback cards  which can be sent to them for  unbiased feed back of our services
  3. Your Care Home-A national organisation who,by means of an extended questionare are seeking the views of over 60,000 residents in over 1700 care homes during September 2013
  4. We are members of the Hampshire Care Association click  for the St Leonards page here
  5. We are also members of the Registerd Nursing Homes Association

We also do our own feedback by means of questionares to residents,relatives,friends and other health care providers.